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Making calls overview

An overview of making outbound calls with LiveKit telephony.

Overview

Make outbound calls from LiveKit rooms to phone numbers using SIP providers. Configure outbound trunks, create SIP participants, and set up workflows to initiate calls and connect participants with external phone numbers.

Making calls components

Set up outbound call handling with trunks, SIP participant creation, and call configuration.

ComponentDescriptionUse cases
Workflow & setupOverview of the outbound call workflow, from creating a SIP participant to connecting to external phone numbers and routing to rooms.Understanding outbound call flow, setting up outbound call handling, and learning how SIP participants initiate calls.
Outbound trunkConfigure outbound trunks to make outgoing calls through SIP providers, with authentication credentials and provider endpoints.Making calls through SIP providers, configuring trunk authentication, and setting up region pinning for outbound calls.
Outbound callsCreate SIP participants to make outbound calls, configure call settings, and connect participants to external phone numbers.Initiating outbound calls, creating SIP participants programmatically, and connecting agents to phone numbers.

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