Build a warm-transfer AgentTask that dials a human agent over SIP, briefs them in a private room, and (on confirmation) merges them into the caller room.
This is the functional core; WarmTransferTask is a thin class wrapper over it.
Build a warm-transfer AgentTask that dials a human agent over SIP, briefs them in a private room, and (on confirmation) merges them into the caller room.
This is the functional core; WarmTransferTask is a thin class wrapper over it.